Privacy policy

OMSI (“OMSI,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through theomsi.com (the “Website”) and through offline interactions, including by phone and email.

1. Agreement to Terms

By accessing or using our Website, you agree to this Privacy Policy and our Terms of Use. By registering, purchasing products or services from us, or providing information offline, you consent to the terms of this Privacy Policy.

2. Information We Collect

- Contact Form: Information collected when you fill out our contact form.

- Downloads: Information collected when you download content such as lists, white papers, and freebies.

- Payment Information: Financial information for billing purposes.

- Cookies: For detailed information, see our Cookie Statement below.

3. Personal Data Processing

When you sign up for newsletters, respond to surveys, register for a training, make a purchase, or become an affiliate partner, we may collect:

- Name, address, email address, phone number, social media information, Chamber of Commerce number, and bank account number (if applicable).

This data is used to provide services, process transactions, and communicate with you about current and future products and services. Your information will not be sold to third parties.

4. Accounting/Administration

We use software like Plug&Pay, PayPal, and Mollie for invoicing and payment processing. This information is retained for seven years to comply with legal obligations.

5. E-mail Communication

For purchase confirmations and newsletters, we use MailBlue and Google Workspace. Your email address and name are processed with your consent, which you may withdraw at any time.

6. Course Platform

Our courses are hosted on the Huddle platform. Your email address is provided to Huddle for access purposes.

7. Live Sessions

Live sessions via Google Meet or Zoom require you to have an account with these services. You control whether to use your camera or display your name.

8. Consumer Testimonials

Testimonials provided through social media or email are shared with your consent. We verify the authenticity of testimonials before sharing them and do not delete negative feedback unless from non-customers.

9. Other Software

We use Typeform for course registration and Google Workspace for document creation. Sensitive data like bank account numbers are not processed in these environments.

10. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected. Billing and payment data are kept for seven years; newsletter data is deleted within three months of unsubscribing.

11. Data Transfers Outside the EU

We work with US-based parties and ensure they meet our data protection standards. Processing agreements are in place, and risk assessments are conducted.

12. Automated Decision Making

OMSI does not engage in automated decision-making without human intervention.

13. Your Rights

Under the AVG, you have the right to access, correct, delete, or transfer your personal data, and to withdraw consent or object to data processing. Requests can be sent to team@omsi.com, and we will respond within one month.

14. Data Security

OMSI implements measures to protect your data against misuse, loss, and unauthorized access. If you suspect a data breach, contact us immediately.

15. Questions

For questions or concerns, please email team@omsi.com.

16. Policy Updates

This Privacy Policy may be updated at any time. Please review the latest version on our Website.

Cookie statement

When you visit theomsi.com, we use cookies to enhance your experience. Cookies are small text files stored on your device that may include identifiers such as cookie IDs, advertising IDs, and IP addresses.

1. Types of Cookies

- Functional Cookies: Remember your settings and preferences for a personalised experience.

- Analytical Cookies: Analyse website usage and newsletter performance using Google Analytics. We have taken privacy measures such as anonymising IP addresses and disabling data sharing.

- Targeting Cookies: Used for targeted advertising through LinkedIn Insight Tag, Facebook Pixel, YouTube, and Vimeo. For detailed information, refer to their respective privacy statements.

2. Cookie Consent

You can manage cookie preferences via our website or directly through your browser settings. Blocking certain cookies may affect site functionality.

3. How to Control Cookies

You can control cookies through your browser settings. Consult your browser's help documentation for instructions on disabling, limiting, or deleting cookies.

4. Cookie Policy Updates

Our Cookie Statement may be updated. Please review the most current version on our Website.

OMSI
team@theomsi.com
Chamber of Commerce: 90100611

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